Newborn Screening & UPS Transport Survey

The laboratory appreciates your cooperation in being the first facilities to participate in this timeliness endeavor. This is a short survey on your experiences to date with the project; your feedback is key to planning the roll-out to other facilities. Please complete the survey online; if you have questions contact Ann Grush at ann.grush@dhhs.nc.gov or (919) 807-8881. Thank you!


A red asterisk (*) indicates required questions.

  1. Provide your first and last names, along with your facility name.*


  1. Are you associated with one or more of the following? Select all that may apply.*
    mother/baby unit
    NICU
    materials management
    mailroom
    other


  1. Please provide comments on the initial correspondence, communication, and training you received from UPS.*


  1. Please provide comments on the initial correspondence and communication from the state lab.*


  1. What could UPS have done additionally or differently to provide a better experience? *


  1. What could the state lab have done additionally or differently to provide a better experience?*


  1. Would you like to receive monthly timeliness data for your facility? The transit time is the time in days, from collection to receipt at the laboratory. Specimens should be received the day after collection. If so, provide your e-mail address.


  1. Do you have questions for the state lab or UPS about transport of your newborn screening specimens? Please write your question below and someone from UPS or the state lab will contact you.


  1. Finally, provide the laboratory a rating of your experience to date using UPS as a carrier of newborn screening specimens.*
      1 2 3 4 5  
    Excellent   Poor