Vodafone Greenlight Portal

This is a venue for everyone to log their Vodafone process improvement suggestions, new ideas, and KB feedback.
Name (optional): 


A red asterisk (*) indicates required questions.

  1. CCMS ID*


  1. Issue (what problem affecting customer experience should be addressed; if KB Feedback - put the KB article number)*


  1. Samples (include related account numbers/right now incident numbers/CMT reference number/ticket numbers as applicable - more samples, the better; for KB Feedback - put the KB feedback reference number and any account numbers related as a sample)*


  1. Recommendation/Suggestion/New Idea (what change should we do or implement/what actions is needed to resolve the issue; if KB Feedback - put the feedback submitted or what needs to be changed/added in the article)*


  1. Do you have a relevant screenshot for this issue?
    (if yes, please send it to: Catherinejane.ulpindo@teleperformance.com; Aubrey.Aquino@teleperformance.com)
    Yes
    No





Vodafone Offshore