NA L&D In-Basket Exercise

As an L&D professional, there are many tasks and activities within your day that you need to prioritize.
In this exercise you will find a list of five different scenarios. Instructions are below:
- Rank each scenario in priority based on low, medium, or high
- Explain why and how you prioritized and would handle each scenario
- Be prepared to share your results with the larger group

Thanks and Enjoy!
Name: 


A red asterisk (*) indicates required questions.

  1. Fausto has just sent you an email asking for an update on the CNX U TL list management. He would like to see your team's progress for the month of June within the next 24 hours. He is going to present this information to Winnie in an upcoming meeting, three days from today.
    Your job is to decide whether this task is low, medium or high priority.*
     
      1 2 3  
    Low  High


  1. Based on your response to question one, explain why you would prioritize the scenario in this way and briefly how you would deal with this email/request from Fausto.*


  1. The Aspire to Be program has been launched in LATAM, and now Vinayak wants to see and discuss the rollout plan for NA, in two days. Feedback from LATAM is that the program ran successfully and participants enjoyed the information learned throughout training. This is a program that has been highly requested by NA site leaders and OMs for the last quarter and word is beginning to spread about its effectiveness with employees.
    Your job is to decide whether this task is low, medium or high priority.*
     
      1 2 3  
    Low  High


  1. In response to question three, make an action plan list of the top 5 important tasks that are required to launch the Aspire to Be program successfully in NA.*


  1. We all receive Skype messages on a regular basis throughout the day that can throw our concentration, or side-track our progress in a task. You have just received your fourth Skype message (in the last 15 minutes) from a colleague requesting your help navigating the TL B@B summer/fall schedule. You have provided emails and sent specific details to this person on how to enroll their teams into the program, but they are still unsuccessful in completing the task. You have a training session tomorrow, you need to prep and cannot dedicate more time to guide your peer through the sign up process.
    Your job is to decide whether this task is low, medium or high priority.*
     
      1 2 3  
    Low  High


  1. Based on your response to question five explain why you would prioritize the scenario in this way AND briefly how you would deal with this reoccurring Skype conversation.*


  1. It's that time again, time to prepare for your performance review. HR just sent out a communication that the self-assessment needs to be completed by the end of next week in Fusion. Your manager would like to meet with you by the end of the week to review the progress of your goals to date.
    Your job is to decide whether this task is low, medium or high priority.*
     
      1 2 3  
    Low  High


  1. Based on your response to question seven, explain why you rated this scenario in this way and explain how and what you will prepare for your meeting with your manager regarding your goals. *


  1. Your team has just received two training requests:

    One - Shipra is requesting a representative from the NA L&D team fill in for July's GCA leadership training as the European team is short staffed this month and cannot complete the training as originally planned. You have two weeks to find a topic and create a presentation to share.

    Two - SWAT requests keep pouring in. The latest request is for the newest Rochester logo and they need an NA L&D representative to facilitate onsite for a team of 15 people. This SWAT program is scheduled to begin by the first week in August.
    Your job is to decide whether these tasks are low, medium or high priority.

    Rate Shirpra's request below.*
     
      1 2 3  
    Low  High


  1. Rate the SWAT request below.*
     
      1 2 3  
    Low  High


  1. As Concentrix grows, the demand for training and development increases. The NA L&D team is swamped with many requests coming in. Based on your response to question nine and ten, how would you prioritize the two recent requests from the business?*





Vinayak Jakati