Alorica Scorecard Survey (W27 Results)

Each week Alorica is graded on their performance and it is ranked against the other competitors. The results are sent to us each week on a scorecard.
Name: 


A red asterisk (*) indicates required questions.

  1. Where did we end on the score card W27?  *


  1. Which KPIs failed W27?*
    Service Level
    CSS, CES, and Transfer Rate
    NDT, AHT, CES, Transfer Rate, and Hold
    AHT, CES
    Transfer Rate, AHT
    Hold, NDT, and Transfer Rate
    CSS, NDT, and Transfer Rate





Alorica Training
Training Department
Alorica, Inc.
Simpsonville, SC