30-60-90 Day Feedback of Training v2

Please fill in all questions
Name: 


A red asterisk (*) indicates required questions.

  1. To what extent did the trainer cover various scenarios in training
    *
     
      1 2 3 4 5  
    None  All Scenarios


  1. How effective was the system practice during the classroom training*

            1 2 3 4 5       N/A
      Salesforce Least Effective Very Effective  
      Genesys Least Effective Very Effective  
      Quality Form Least Effective Very Effective  
      Cancellation Scenarios Least Effective Very Effective  
      Amendment Scenarios Least Effective Very Effective  


  1. To what extent did mock calls during training help you with handling calls on the floor*
     
      1 2 3 4 5     N/A
    Not helpful at all  Greatly helpful  


  1. The information provided by the trainer was in line with the current procedures being followed on the floor*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Was prepared with knowledge, information and resources for my learning*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I have successfully applied the skills and knowledge learned on this course in my job*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. What percent of the total work time have you spent on tasks that require the skills and knowledge presented in the training?
    (Please enter percentage value from 0 - 100%)*


  1. How critical was applying the content of the training to your job success?*
     
      1 2 3 4 5  
    Least Critical  Very Critical


  1. What percentage of new knowledge and skills learned from this training did you directly apply to your job?
    (Please enter percentage value from 0 - 100%)*


  1. I was able to apply the training to my job within:
    (click only one)*
    1 week
    2 - 4 weeks
    5 - 6 weeks
    I haven’t applied what I learned
    I don’t expect to use but I plan to in the future knowledge/skills gained


  1. If you have not been able to successfully apply the skills and knowledge, why not?
    (click as many as required)*
    Content not practical
    Prevented or discouraged from using
    Other higher priorities
    No opportunity
    Other


  1. If you have selected 'Other' for the previous question, please state the reason why.


  1. How can we improve the training to make it better for you and your team?*





Cleartrip Training
Maharashtra