Credit One Collections - ESAT Survey

Thank you for participating. Please answer all survey questions honestly and kindly put in your comments.
Name (optional): 


A red asterisk (*) indicates required questions.

  1. Choose the name of your current Team Manager.*
    Janice Gargar
    Dennis Gincianos
    Desiree Belista
    Estrella Del Rosario
    Angelo Danga
    Evangeline Limpo
    Kathlene Agcaoili
    Ameliza Hicban
    Allaine Roces


  1. It is very easy for me to reach out to Team Manager for any feedback or questions.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager is always available for assistance or to handle escalated calls.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. I can endorse all of my escalated calls to my Team Manager right away.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager adheres to policies and serves as a role-model to everyone.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager conducts himself/herself professionally at all times, treats all individuals with respect & dignity, and does not show favoritism to specific team members.
    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager promotes a healthy work environment and shows respect to every member of the team.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager creates a very supportive and fun environment all the time.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager communicates goals and expectations, and coaches me on a regular basis.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Team Manager takes time to get to know me, my motivators, and career goals. He/she also provides guidance and direction for me to achieve growth.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. I am aware of my focus behavior and the action items needed to correct it.

    7 – STRONGLY AGREE
    6 – AGREE
    5 – SOMEWHAT AGREE
    4 – NEITHER AGREE OR DISAGREE
    3 – SOMEWHAT DISAGREE
    2 – DISAGREE
    1 – STRONGLY DISAGREE
    *
    1 2 3 4 5 6 7


  1. My Focus Behavior is:*


  1. My action plans are:*


  1. Comments:*





Walmart Manila Team