PH Support Survey (FAMO) - Part 2

This surveys aims to evaluate your PH Support Performance from Week of September 24 and October 1

Name


A red asterisk (*) indicates required questions.


  1. Who among the following Support are you evaluating this time? Please Type below.
    Pamela
    Alarrie
    Hazael
    Argel
    Jared
    Faye
    *


  1. How satisfied are you in terms of the Knowledge about the Product and Processes of this support?

    1 Very dissatisfied
    2 Disatisfied
    3 Neutral
    4 Satisfied
    5 Very Satisfied

    1 2 3 4 5


  1. Is this Support readily available or accessible when you need him/her?


    1 Never
    2 Most of the time Not
    3 Sometimes
    4 Most of the Time Yes
    5 All The Time

    1 2 3 4 5


  1. Is this support able to complete his/her commitments in a timely manner?


    1 Never
    2 Most of the time Not
    3 Sometimes
    4 Most of the Time Yes
    5 All The Time
    1 2 3 4 5


  1. Does this support provide Status Updates on his work or outstanding concerns?


    1 Never
    2 Most of the time Not
    3 Sometimes
    4 Most of the Time Yes
    5 All The Time
    1 2 3 4 5


  1. How satisfied are you in terms of his/her proactiveness on giving ideas that either resolve issue or that help improve a process?

    1 Very dissatisfied
    2 Disatisfied
    3 Neutral
    4 Satisfied
    5 Very Satisfied
    1 2 3 4 5


  1. Why do I think my support meets my expectations?


  1. Why do I think my support DOES NOT my expectations?





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