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PH Support Survey (FAMO) - Part 2
This surveys aims to evaluate your PH Support Performance from Week of September 24 and October 1
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Name
:
A red asterisk (*) indicates required questions.
Who among the following Support are you evaluating this time? Please Type below.
Pamela
Alarrie
Hazael
Argel
Jared
Faye
*
How satisfied are you in terms of the Knowledge about the Product and Processes of this support?
1 Very dissatisfied
2 Disatisfied
3 Neutral
4 Satisfied
5 Very Satisfied
1
2
3
4
5
Is this Support readily available or accessible when you need him/her?
1 Never
2 Most of the time Not
3 Sometimes
4 Most of the Time Yes
5 All The Time
1
2
3
4
5
Is this support able to complete his/her commitments in a timely manner?
1 Never
2 Most of the time Not
3 Sometimes
4 Most of the Time Yes
5 All The Time
1
2
3
4
5
Does this support provide Status Updates on his work or outstanding concerns?
1 Never
2 Most of the time Not
3 Sometimes
4 Most of the Time Yes
5 All The Time
1
2
3
4
5
How satisfied are you in terms of his/her proactiveness on giving ideas that either resolve issue or that help improve a process?
1 Very dissatisfied
2 Disatisfied
3 Neutral
4 Satisfied
5 Very Satisfied
1
2
3
4
5
Why do I think my support meets my expectations?
Why do I think my support DOES NOT my expectations?
Startek Philippines Brand Warrior
Startek Philippines Brand Warrior
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