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Creativity and Innovation - Creates a work environment that encourages creative thinking and innovation; designs and implements new or cutting-edge programs/processes | | Poor | | | | | | Excellent | | |
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Flexibility - Adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles | | Poor | | | | | | Excellent | | |
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Decisiveness - Makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences | | Poor | | | | | | Excellent | | |
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Compliance - Carries out company's policies, is familiar with them and has a high correlation with them in his/her daily work | | Poor | | | | | | Excellent | | |
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Goal-directed, persistent, driven to achieve objectives (sets direction) | | Poor | | | | | | Excellent | | |
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Identifies and pursues resources needed to improve performance (allocate resources) | | Poor | | | | | | Excellent | | |
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Understands how decisions affect other business units | | Poor | | | | | | Excellent | | |
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Influencing/Negotiating - Persuades others; builds consensus through give and take; gains cooperation from others to obtain information and accomplish goals; facilitates "win-win" situations | | Poor | | | | | | Excellent | | |
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Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of different people in different situations; is tactful, compassionate and sensitive, and treats others with respect | | Poor | | | | | | Excellent | | |
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Verbal Communication - Makes clear and convincing oral presentations to individuals or groups; listens effectively and clarifies information as needed; facilitates an open exchange of ideas and fosters an atmosphere of open communication | | Poor | | | | | | Excellent | | |
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Written Communication - Expresses facts and ideas in writing in a clear, convincing and organized manner | | Poor | | | | | | Excellent | | |
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Practices timely, proactive communication | | Poor | | | | | | Excellent | | |
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Demonstrates active listening by accurately receiving the intended message | | Poor | | | | | | Excellent | | |
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Listens to suggestions from others | | Poor | | | | | | Excellent | | |
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Is accepting of constructive criticism | | Poor | | | | | | Excellent | | |
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Able to offer constructive criticism to others | | Poor | | | | | | Excellent | | |
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Deals with conflict by controlling own emotions by listening, being flexible, and sincere in responding | | Poor | | | | | | Excellent | | |
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Sets an example for others during stressful periods by maintaining a positive, can-do attitude | | Poor | | | | | | Excellent | | |
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Effectively juggles handling multiple, often conflicting priorities/deadlines | | Poor | | | | | | Excellent | | |
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Demonstrates ownership for own choices, actions, non actions, successes and failures | | Poor | | | | | | Excellent | | |
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Shows mastery of job function, excels at his/her duties | | Poor | | | | | | Excellent | | |
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Solves problems at root level instead of just addressing the symptoms | | Poor | | | | | | Excellent | | |
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Remains focused on guiding others towards most important objectives (ensure execution) | | Poor | | | | | | Excellent | | |
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Creates a professional image that establishes and maintains credibility | | Poor | | | | | | Excellent | | |
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Works toward the professional development of others | | Poor | | | | | | Excellent | | |
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Inspires others by recognizing and rewarding people for their work | | Poor | | | | | | Excellent | | |
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Able to lead a diverse group of employees | | Poor | | | | | | Excellent | | |
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Seeks input and ideas from coworkers by asking them questions and involving them | | Poor | | | | | | Excellent | | |
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Clearly explains performance expectations and goals to be reached at the beginning of a project, then allow others decide how to achieve the goal | | Poor | | | | | | Excellent | | |
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Is accessible and approachable | | Poor | | | | | | Excellent | | |
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Encourages others to accomplish tasks or projects by helping them break projects down into manageable pieces | | Poor | | | | | | Excellent | | |