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BM 5 - Moe's Southwest Grill Undercover Boss S4-E8 - Block 5
Paul Damico, president of Moe's Southwest Grill gets tatted up and goes undercover to take an inside peek at his restaurant franchise. Answer the following questions based on his experiences.
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- Employee #1 Tito, Shift Manager
19 years old, Tito has been an evening shirt manager for 2 months of a high volume Moe's Southwest Grill franchise. How would you describe his interpersonal skills with managing the crew. *
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- How would you deal with Tito if he was your manager?*
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- How do you think Paul should deal with Tito?
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- Employee #2 Angelisa the General Manager. Angelisa manages the entire restaurant. How would you describe her interpersonal skills?
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- Do you think Angelisa is a good manager and do you think her staff likes working with her?
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- Employee #3 Janet the Catering Director. What type of personality did she have and is this personality type good for a person who is in a position of catering director?
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- What things did Janet say or do that made Pual think Janet was a good catering director?
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- Employee #4 - Damon the Line Crew. Damon showed Paul how to work the back of the house. (cooking and prep). What were Paul's experience working the line?
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- Do you think that Paul, the president of Moe's Southwest Grill cared about how his employees interacted with the customers and other staff?
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- Employees that have poor people skills and do not interacted with the customers and other staff well should have consequences? If yes, what should the consequence be? If not why?
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