Billing BU Escalation Tracker.v4

TRACK ALL Calls related to Pending Prov, Fibre FIN, Panasonic TV, Future TV, WiFi Extender, Neon Code



A red asterisk (*) indicates required questions.


  1. LAN ID:*


  1. LOB  *


  1. Account Number*


  1. Order Created Date (MM/DD/YYYY)
    Example: 10/26/2017*


  1. Type of Service:
      *


  1. Escalation Type  *


  1. Interaction Notes (Notes in Clarify or TPII)*