MHE Bubble Force ONLY: Email Retirement Call Tracker



A red asterisk (*) indicates required questions.


  1. Your Customer's Name


  1. Reason - Root Cause

    *
    General question more information about email retirement: Why is Vodafone retiring email services?
    General question more information about email retirement: What alternate email services should I use?
    General question more information about email retirement: When are email services being retired?
    General question more information about email retirement: Domain hosting / Web hosting
    Help and Support: Set up a new email address / email forwarding
    Help and Support: Save / Transfer Emails and / contacts
    NOT RELATED TO EMAIL RETIREMENT
    Help and Support: Setup/ Change / Update Email Related issue
    Help and Support: Retrieve username / Password
    Complaint and or Escalation: Terminate Vodafone email services
    Complaint and or Escalation: Lodge a formal complaint
    Complaint and or Escalation: Seek compensation


  1. ADDITIONAL NOTES*


  1. Is this call referred to the Vodafone Blue or Red Contact Number?*
    Yes
    No


  1. Estimate number of SECONDS handling the call*