TRAVELOCITY Call Tracker


A red asterisk (*) indicates required questions.

  1. ITIN:*


  1. BRAND:
      *


  1. PRODUCT:
      *


  1. Call Type:  *


  1. FARE TYPE (Flights)  *


  1. Did you transfer this call:
      *


  1. Where did you transfer this call to?*


  1. Indicate the reason for transferring the call:
    *


  1. Did you make an Outbound Call?  *


  1. Who did you call out?:  *


  1. Is this with Supervisor's Validation?:   *


  1. Reason for Call Out?:  *


  1. Were you able to call the customer back?  *


  1. Was the Customer's Issue Resolved?  *


  1. Is the customer calling about the Self-Service option?  *


  1. Call ID:*


  1. Voyager Notes/Documentation done on the call (copy and paste):*


  1. Agent Name:*


  1. For Endorsement to Lead?  *


  1. Process for the Lead?
    *


  1. Amount:*


  1. Detailed reason for Lead:*
TRAVELOCITY CALL TRACKER