Post Classroom Survey
Name (optional): 


A red asterisk (*) indicates required questions.

  1. The objectives of the training material were clearly defined.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Participation and interaction is encouraged by the Trainers.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The topics covered were relevant to your job.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The content was organized and easy to follow.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. The time allotted for training was sufficient.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I understand the Quality Assurance Benchmarks well.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. I can reach the Quality Assurance goals set before me using the information I received in training.*
      1 2 3 4 5  
    Strongly agree   Strongly disagree


  1. Rate your level of comfort completing this task: Pricing and Availability.*
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Entering Customer Orders *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Part Number Look-ups *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Researching a Customer Order (OEIC) *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Researching a Customer Shipment *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Completing a CRM request
    *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Completing a CC RMA in TREND*
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Rate your level of comfort completing this task: Handling a Vendor Direct Order *
     
      1 2 3 4 5  
    Very Comfortable  Very Uncomfortable


  1. Did Trainers exemplify our Vision Traits, Mission Statement and Customer Care Mantra?*


  1. What did you like most about this training?*


  1. What aspects of the training could be improved?*


  1. Please share other comments or expand on previous responses here. If you have no other comments, please mark: n/a

    Thank you!*





Training Department