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2018 Q3 OPS Survey - Christine Castro
1 - Strongly Agree 5 - Strongly Disagree
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- My supervisor communicates (in person or remote) with me in positive and professional manner (positive tone, gives full attention, displays genuine interest, etc.).*
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- My supervisor actively listens and responds accordingly.*
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- My supervisor provides timely follow-up to my questions and concerns (via email, verbal, Sharepoint, etc.).*
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- My supervisor expresses understanding of my concerns even if he/she is unable to resolve them.*
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- My supervisor displays consistent behaviors when I interact with him/her ('no drama').*
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- I trust my supervisor (keeps promises, gives straight answers, speaks appropriately of others, etc.).*
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- My supervisor praises and celebrates my successes (privately and/or publicly).*
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- My supervisor guides me to understanding the specific actions I need to take (stop, start, and/or continue) to improve my performance.*
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- My Supervisor discusses strategies to meet and exceed team and/or individual goals (provides options to overcome roadblocks to success).*
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- My supervisor ensures I have all the necessary resources to be effective in my job (i.e. information, process/procedure/policy updates, etc.)*
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- My supervisor shares my performance results with me and provides feedback and encouragement for improvement.*
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- My supervisor helps me understand the 'big picture' of how my goals help support the client and the company.
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- My supervisor doesn't shy away from problems, he/she does not hesitate to address problems and concerns quickly and professionally.*
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- My supervisor remains calm and professional under pressure.*
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- My supervisor interacts consistently with all team members (does not show favoritism to specific team members).*
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- My supervisor keeps the team well organized and focused on deliverables each day.*
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- My supervisor acknowledges his/her mistakes (does not make excuses or blame others).*
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- My supervisor demonstrates in-depth knowledge regarding all aspects of my job (systems, policies/procedures, laws/regulations, etc).*
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- When my supervisor seeks feedback from the team, he/she considers multiple viewpoints.*
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- Tell us what you like about your supervisor.*
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- Tell us what you would like your supervisor to do differently.*
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