TIER2 Call Tracker - Pilot


A red asterisk (*) indicates required questions.

  1. Call Date: (MM/DD/YYYY)
    Example: 10/19/2018*


  1. LOB  *


  1. Agent Name: (Agent who transferred the call)*


  1. Reason of the Call:


  1. Valid Transfer or Invalid? 


  1. If Valid - Please select" Valid Transfer" on the dropdown
    If Invalid - Please select agent's opportunity on the dropdown 


  1. Feedback for Tier1 Agent:





Vodafone Offshore