Mentor Evaluation

Please complete this evaluation.
Name (optional): 


  1. Please enter your mentor's name as well as the training class you were mentored for. Thank you!


  1. How would you rate the mentor's product knowledge? (1 being low, 5 being high)
    1 2 3 4 5


  1. Please provide an example of the mentor's understanding of the product or areas in which the mentor was unable to answer a detailed question.


  1. My mentor typically does the following (please check all the apply).
    Gives me "real world" examples when explaining things.
    Uses diagrams and other visual aides when explaining things.
    Let's me practice the things I have just learned.
    Explains things clearly.
    Gives me written materials to explain things.
    Suggests computer based training (CBT's) that I can use.
    Explains the importance of what I am learning and how it will help me perform my job.


  1. How would you rate the mentor's approachability and openness to questions that I have? (1 being low, 5 being high).
    1 2 3 4 5


  1. Please provide an example of how the mentor offered/did not offer a comfort level for you to ask questions and/or a willingness to further discuss a particular topic.


  1. When I am working with my mentor, I typically observe him/her...
    Making eye contact with me.
    Looking away from me.
    Nodding.
    Making sounds to indicate they are listening.
    Taking notes.
    Asking questions about what I am saying.
    Repeating what they think I have said in their own words (begging the question).
    Interrupting me.
    At the navigating stage, taking control of the mouse.
    While on the phone, taking over on a non-escalated call.


  1. My mentor typically...
    Shows their willingness to assist me by encouraging me to ask for help as needed.
    Admits when they do not know the answer to my question and directs me to the appropriate resource to get the correct information.
    Demonstrates thorough knowledge of the work and freely shares that knowledge.
    Demonstrates and earns respect through such behaviors as asking for input, listening attentively, honestly and openly sharing ideas and information, respecting differing opinions, and honoring commitments.
    Demonstrates patience and a willingness to adjust communications to fit the ways in which I am different from him/her.
    Analyzes problems to understand all of their various aspects in order to develop effective solutions.
    Remains calm and helps me feel secure in the face of multiple activities and priorities.


  1. How would you rate the mentor's ability to communicate feedback? (1 being low, 5 being high).
    1 2 3 4 5


  1. Please provide an example of positive reinforcement given or areas that can be improved when opportunity for discussions occur.


  1. Please describe one situation when your mentor was particularly helpful to you.





Quality Specialist
Unum