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Team Lead/Coach Survey (March 2018) - Kim Dacuscus
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- Coach provides feedback in a positive and friendly tone.*
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- Coach is able to answer my inquiry in a timely manner.*
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- Coach provides help in a professional manner.*
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- Coach respects my opinion.*
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- Coach encourages me to express my point of view.*
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- Coach is very knowledgeable with the product.*
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- I feel comfortable asking my questions to the Coach.*
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- Coach guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Coach remains calm and professional under pressure.*
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- Coach acknowledges his mistake whenever he/she makes one.*
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- Please provide comments on what the Coach should keep doing.*
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- Please provide feedback on how the Coach can improve his/her performance.*
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