SME Support Survey - Leaders

We request 2 minutes if your time to answer a short survey to help us better support you in your role.
Name: 


A red asterisk (*) indicates required questions.

  1. Reliability
    Associate is present during committed hours/time when doing floor support*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Reliability
    In times that additional support is needed from associates, they are readily available and are willing to lend a hand to associates*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Reliability
    Models Service Excellence behaviors that inspires associates to
    *
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Goal Orientation
    Actions and output are aligned to achieving goals of the Team*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Goal Orientation
    Actions and output are aligned to achieving goals of the Function*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Goal Orientation
    Actions and output are aligned to achieving goals of the BU (Canada)*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. Overall Satisfaction
    How would you rate your overall satisfaction of the support provided by our SME?*
    Strongly Agree
    Agree
    Neutral
    Disagree
    Strongly Disagree


  1. How can our SME support your team better?





Marvicci Mendoza
Metro Manila