BDO Assessment - Multiple Choice

This is to test your written ability to respond to BDO customers. You are required to select the Best FORMAL Answer for the scenarios provided.

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Name:

A red asterisk (*) indicates required questions.

Hi! Is it possible to apply for a credit card even if I'm here at Saudi Arabia?*

	A) Hello, <Name>. I apologize but since you are currently overseas, you are not qualified to apply for a BDO Credit Card.
	B) Thank you for showing interest in applying for a BDO Credit Card. One of our basic requirements for application is that the client has to be within the Philippines while the application is in process. We hope to see you in one of our branches on your next visit to the Philippines. Have a great day ahead! Thank you.
	C) Hello, <Name>. It’s good to hear that you’re interested in applying for a BDO Credit Card!  I’m sorry but one of our requirements for credit card application is for you to be physically present in one of our branches. You may apply for a credit card when you’re back here in the Philippines. Thank you and have a great day! 

Ano po ang Junior Savers?*

	A) Hello, <Name>. Ang Junior Savers ay isang deposit account para sa mga batang zero (0) hanggang labing-dalawang (12) taong gulang. Madali lang ang pag-open, sa halagang isang daang piso (Php 100), pwede ka nang magsimulang makapag ipon para sa kinabukasan ng iyong [anak/ kapatid/ pamangkin/ pinsan].
	B) Hello, <Name>. Ang Junior Savers ay isang deposit account para sa mga batang zero (0) hanggang labing-dalawang (12) taong gulang. For more information about Junior Savers Account, you may click this link: www.bdo.com.ph/junior-savers.
	C) Hello <Name>. The Junior Savers is a deposit account for children ages 0 to 12 years old. With an initial deposit of Php 100.00, you can start saving for your child's future. For more information about Junior Savers Account, you may click this link: www.bdo.com.ph/junior-savers. Do you want to open an account?

Can I use my BDO ATM Debit card overseas?*

	A) Hi, <Name>. Yes, you can use BDO ATM Debit card overseas. For more information, you may go to https://www.bdo.com.ph/personal/accounts/atm-debit-cards/limits-fees. Thank you!
	B) Hi, <Name>. BDO ATM Cards can be used overseas. You may withdraw through affiliate ATMs which have the same logo as your ATM Debit card (MasterCard or Visa logo). For limits, charges and fees, you may click on this link: https://www.bdo.com.ph/personal/accounts/atm-debit-cards/limits-fees. Thank you!
	C) Hello, <Name>. Yes, absolutely! You may withdraw through affiliate ATMs which have the same logo as your ATM Debit card (MasterCard or Visa logo). For limits, charges and fees, you may click on this link: https://www.bdo.com.ph/personal/accounts/atm-debit-cards/limits-fees. Thank you!