RCS FEEDBACK - HHP AGENTS

RCS FEEDBACK - HHP AGENTS
Name: 


A red asterisk (*) indicates required questions.

  1. How comfortable are you using RCS ? Please choose only 1 of the following:*
    Very Comfortable (5)
    Somewhat Comfortable (4)
    Neutral (3)
    Not Comfortable (2)
    Never Used (1)


  1. List two advantages of using RCS?*


  1. In your opinion are you able to resolve the customer’s reason for calling when you use RCS?*
    Always
    Almost Always
    Sometimes
    Almost Never
    Never
    Almost never or never, please explain in the next survey question


  1. If, almost never or never to the above question, please explain.*





Alorica Training
Training Department
Alorica, Inc.
Simpsonville, SC