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Assist Line/Coach Survey - Ednalene Rodelas
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- Ednalene provides feedback in a positive and friendly tone.*
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- Ednalene is able to answer my inquiry in a timely manner.*
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- Ednalene provides help in a professional manner.*
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- Ednalene respects my opinion.*
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- Ednalene encourages me to express my point of view.*
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- Ednalene is very knowledgeable with the product.*
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- I feel comfortable asking my questions to Ednalene.*
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- Ednalene guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Ednalene remains calm and professional under pressure.*
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- Ednalene acknowledges her mistake whenever she makes one.*
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- Please provide comments on what Ednalene should keep doing.*
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- Please provide feedback on how Ednalene can improve her performance.*
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