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Assist Line/Coach Survey - Clod Albert Baluyot
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- AC provides feedback in a positive and friendly tone.*
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- AC is able to answer my inquiry in a timely manner.*
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- AC provides help in a professional manner.*
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- AC respects my opinion.*
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- AC encourages me to express my point of view.*
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- AC is very knowledgeable with the product.*
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- I feel comfortable asking my questions to AC.*
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- AC guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- AC remains calm and professional under pressure.*
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- AC acknowledges her mistake whenever he makes one.*
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- Please provide comments on what AC should keep doing.*
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- Please provide feedback on how AC can improve his performance.*
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