- On a scale from 1 -5, 1 being not confident at all and 5 being completely completely confident, how confident are you in navigating systems (HERO, Genesis, PCT Work List)*
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- On a scale from 1 -5, 1 being not confident at all and 5 being completely completely confident how confident are you in you knowledge of PCT Returns processes?*
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- On a scale from 1 -5, 1 being needs a lot of improvement and 5 being completely satisfied, how satisfied are you with your training experience overall?*
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- In regards to the PCT portion of the training, what was the most beneficial for you?*
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- What suggestions or feedback do you have that could improve your training experience?*
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- On a scale from 1 -5, 1 not likely at all and 5 being would definitely recommend: How likely are you to recommend KCI and the NCC Inbound Training to a family or friend?*
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