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Assist Line/Coach Survey - Alvin Dulla
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- Alvin provides feedback in a positive and friendly tone.*
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- Alvin is able to answer my inquiry in a timely manner.*
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- Alvin provides help in a professional manner.*
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- Alvin respects my opinion.*
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- Alvin encourages me to express my point of view.*
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- Alvin is very knowledgeable with the product.*
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- I feel comfortable asking my questions to Alvin.*
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- Alvin guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Alvin remains calm and professional under pressure.*
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- Alvin acknowledges her mistake whenever he makes one.*
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- Please provide comments on what Alvin should keep doing.*
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- Please provide feedback on how Alvin can improve his performance.*
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