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Assist Line/Coach Survey - Kayceelin Francisco
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- Kayceelin provides feedback in a positive and friendly tone.*
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- Kayceelin is able to answer my inquiry in a timely manner.*
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- Kayceelin provides help in a professional manner.*
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- Kayceelin respects my opinion.*
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- Kayceelin encourages me to express my point of view.*
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- Kayceelin is very knowledgeable with the product.*
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- I feel comfortable asking my questions to Kayceelin.*
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- Kayceelin guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Kayceelin remains calm and professional under pressure.*
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- Kayceelin acknowledges her mistake whenever she makes one.*
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- Please provide comments on what Kayceelin should keep doing.*
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- Please provide feedback on how Kayceelin can improve her performance.*
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