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Assist Line/Coach Survey - Ian Tengco
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- Ian provides feedback in a positive and friendly tone.*
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- Ian is able to answer my inquiry in a timely manner.*
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- Ian provides help in a professional manner.*
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- Ian respects my opinion.*
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- Ian encourages me to express my point of view.*
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- Ian is very knowledgeable with the product.*
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- I feel comfortable asking my questions to Ian.*
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- Ian guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- Ian remains calm and professional under pressure.*
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- Ian acknowledges her mistake whenever he makes one.*
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- Please provide comments on what Ian should keep doing.*
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- Please provide feedback on how Ian can improve his performance.*
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