EMPOWERED 1st quarter survey - WIP DO NOT USE
Name: 


  1. Tenure in Operations?
    0 - 1 month
    1 - 2 months
    2 - 3 months
    3 - 4 months


  1. On a scale of 1-10 (10 being the highest) rate how effective your training has been in preparing you for the job.
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. Please explain your answer to question number 2


  1. On a scale of 1-10 rate (10 being the highest) how accurate your expectation of the job responsibilities are vs the expectations set during recruitment/ training.
     
      1 2 3 4 5 6 7 8 9 10  
    1  10


  1. Please explain your answer to question number 4


  1. Were you ready to answer Tier 1 calls after the classroom training?
    Yes
    Yes, but I needed help from the support group
    No, not ready at all


  1. If you answered No to question number 6, please explain what useful and non-useful things discussed/ activities during training that need improvement.


  1. If you answered: Yes, but I needed help from the support group. Kindly rate how effective the Support (SME/ Supervisor) during your Nesting phase.
     
      1 2 3 4 5 6 7 8 9 10  
    1  10





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