Why Series - What would you like to know?
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  1. For the Why Series blog, what would you like to see answered? (Select all that apply)
    Why is there a “same day” option in the I3 PTO request tool if same day PTO is not allowed?
    Why is the STD TAT 5 BD opposed to the FMLA which is 2 BD TAT?
    Why do Contact Center Managers take escalated calls but DBS managers do not?
    Why is our fax number not listed on the phone options in case the APO, EE or ER need it for claims (that way they don't have to wait on hold to get the fax #)?
    Why are STD benefit checks sent out via first class mail and are not tracked?





Justin Monn