ECTS Worldship New Hire Classroom Activities Survey (2018)

This survey gauge the efficiency of the ACTIVITIES being discourse and how trainees gain product knowledge. Please select the number from 1-5 that corresponds to how did you find the activities has been taken during the training.
Name: 


A red asterisk (*) indicates required questions.

  1. Live Call Observation / Side - by - Side (with tenured agent)*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"


  1. HDFS Directed Activity - Scavenger Hunt Activity / Call Simulation / Creating Cases / Escalation*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"


  1. TPX - Scavenger Hunt Activity (CRIS / AcctRec / CAMS / Special Shipping Considderation*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"


  1. ECTS Worldship New Hire Training Mid Term Assessment*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"


  1. ECTS Worldship New Hire Training Final Assessment*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"


  1. Classroom Simulation (Worldship Installation / Printer Installation / Whitelisting)*
    5 - "I'm having a hard time comprehending it"
    4 - "I bumped into challenges"
    3 - "Neutral, I get some parts of it"
    2 - "I'm good, I can catch up"
    1 - "They're so easy, no sweat at all"





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