Comcast B2B Training Pre-Work Survey
Name: 


A red asterisk (*) indicates required questions.

  1. What method of teaching is working for you?*


  1. What do you need help with?*


  1. Which module in Billing is the hardest/most difficult to train?*


  1. Which module in Video Repair is the hardest/most difficult to train?*


  1. Which module in Internet Repair is the hardest/most difficult to train?*


  1. Which module in Voice Repair is the hardest/most difficult to train?*


  1. Which module do you find the most essential?*


  1. What activities can you recommend in discussing the topic below:
    Remote Control*


  1. What activities can you recommend in discussing the topic below:
    Cable Wires*


  1. What activities can you recommend in discussing the topic below:
    Voice Features*


  1. What activities can you recommend in discussing the topic below:
    S4B/ACE*


  1. What activities can you recommend in discussing the topic below:
    Billing Statement*


  1. What transition statements can you recommend to use when discussing one topic to another?
    - From SOA to Internet Services and Prices*


  1. What transition statements can you recommend to use when discussing one topic to another?
    - From Pricing Overview to Authentication Process*


  1. What transition statements can you recommend to use when discussing one topic to another?
    - From Ledger to Adjustments*


  1. What transition statements can you recommend to use when discussing one topic to another?
    - From Listening Skills to Troubleshooting Strategies*


  1. What transition statements can you recommend to use when discussing one topic to another?
    - From Diagnostics to ITGs*


  1. What do you LOVE about this LOB and Team?*


  1. What is one thing you would do differently?*