Siebel Streamlined Responsibility Survey



We're looking for your feedback from your Siebel testing experience. Please be as specific and detailed with your explanations as possible. Your feedback is very valuable and will be used to implement improvements to this tool!



Thank you for taking the time to submit your feedback!
Name: 


A red asterisk (*) indicates required questions.

  1. From which region are you using Siebel?*
    North America
    India
    UK


  1. Which of the following describes your role?*
    Customer Care - Non Resident
    Customer Care Manager - Non Resident
    Customer Care - Global
    Customer Care - Resident
    Customer Care Manager - Resident


  1. Is there any difference with time it takes for Siebel to load when you login?*
    Faster
    Slower
    No Change


  1. Is there any difference with the speed of navigation from one page to another?*
    Faster
    Slower
    No Change


  1. Please describe your experience when navigating Siebel (i.e. specific pages that were faster or slower than others, specific tasks you had difficulty completing, etc.).*


  1. Did you send any emails from a Service Request using F9?*
    Yes
    No


  1. If you sent emails from F9, please describe the experience. Did you have any difficulties or issues, was the experience easier or more difficult than before, etc.?*