Fiber Tech Survey Tracker


  1. Response date (DD/MM/YY):


  1. Name of the agent (Last Name, First Name):


  1. Name of the Supervisor (Last Name, First Name):


  1. What is the TNPS rating?
    Promoter
    Passive
    Detractor


  1. Issue Resolved?
    Yes
    No
    Yes, on the first time customer contacted Vodafone
    Yes, but I had to contact Vodafone more than once
    N/A


  1. What is the customer's verbatim?





Vodafone Offshore