DirecTV CLG Training Pre-Work Survey

Due by Thursday, 8/16
Name: 


A red asterisk (*) indicates required questions.

  1. What method of teaching is working for you?*


  1. What do you need help with?*


  1. Which module in Days 1 to 7 is the hardest/most difficult to train?*


  1. Which module in Days 8 to 14 is the hardest/most difficult to train?*


  1. Which module in Days 19 to 25 is the hardest/most difficult to train?*


  1. Which module do you find the most essential?*


  1. What activities can you recommend in discussing the topic below: Seasonal Sports Subscriptions*


  1. What activities can you recommend in discussing the topic below: Crediting Accounts*


  1. What activities can you recommend in discussing the topic below: Equipment Cabling Issues*


  1. What transition statements can you recommend to use when discussing one topic to another? Basic to Special Disconnect Requirements*


  1. What transition statements can you recommend to use when discussing one topic to another? Troubleshooting Common Issues to Equipment Replacement Program (ERPs)*


  1. What transition statements can you recommend to use when discussing one topic to another? Managing Suspend Requests to Confirming/Rescheduling Appointments*


  1. What do you LOVE about this LOB and Team?*


  1. What is one thing you would do differently?*


  1. What kind of learner behavior do you find difficult to motivate?*





VXI Global Solutions
CA