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OJL Mentee Evaluation (New Hires) - MAS Tech Services
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- Mentee's name:*
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- My mentee managed their training time effectively *
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- Comments:
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- My mentee arrived on time and was prepared to discuss their training progress and questions surrounding calls/cases *
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- Comments:
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- My mentee let me know if training goals were unrealistic and/or training plan needed revision *
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- Comments:
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- My mentee respected my time and professional responsibilities *
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- Comments:
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- My mentee made use of feedback provided throughout the mentoring relationship *
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- Comments:
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- My mentee was accessible and available *
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- Comments:
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- My mentee communicated regularly with me *
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- Comments:
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- My mentee was concerned about client issues and worked to understand how to resolve in the future *
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- Comments:
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- My mentee contacted me to assist with improving their product knowledge level *
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- Comments:
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- My mentee’s behavior and attitude was generally professional and courteous *
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- Comments:
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- My mentee learned at least one important lesson about call/case handling from me *
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- Comments:
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- I feel my mentee is ready for Inbound *
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- Comments:
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- I anticipate an extended future professional relationship with my mentee *
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- Comments:
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- I'm satisfied with the overall mentoring session process *
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- Comments:
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- Is there any assistance you need from your Mentor, Manager or from the Training coordinators? If so, please state who you need additional assistance from with details supporting this request.*
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