Vodafone Visual Support E-learning

Feedback for VVS e-learning


A red asterisk (*) indicates required questions.

  1. On a scale of 1-10 how ready are you to start using this tool in your calls?*
     
      1 2 3 4 5 6 7 8 9 10  
    1 - I'm not ready  10 - I'm excited and ready


  1. How likely are you to recommend this training/tool to others in your team? *
     
      1 2 3 4 5 6 7 8 9 10  
    1 - I wouldn't recomend  10 - Highly recomended


  1. What did you enjoy most about this e-learning?*
    How it works demo video wth the customers phone
    Customer Experience Cycle layout
    Photos
    Reading
    Call roleplay with John
    Video walk through
    Customer Objections
    Nothing


  1. Are you going to use this tool once you have been given access?*
    Yes
    No


  1. If you could improve this e-learning what would you recommend?*


  1. Any feedback based on this e-learning outside of what you have mentioned. Please remember all feedback is helpful:)*





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