Maintaining Cooperation

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  1. Self Evaluation

    Please review the following list of knowledge and skills statements. Rate your level of knowledge and/or skill in each area before completing this course.

            1 2 3 4 5      
      I could explain the importance of Privacy Protection to the protected individual. Very Low Very High  
      I could update Privacy Protection information in CWW. Very Low Very High  
      I could accurately document Privacy Protection in KIDS. Very Low Very High  
      I could describe Good Cause reasons as stated in the Child Support Policy Manual.  Very Low Very High  
      I could explain the process for a participant to claim good cause.  Very Low Very High  
      I could identify when child support services cannot be provided due to a Good Cause Claim.  Very Low Very High  
      I could identify the conditions resulting in noncooperation. Very Low Very High  
      I could discuss reasons for noncooperation with a participant and participant options to clear sanctions. Very Low Very High  
      I could document both noncooperation and compliance in KIDS.  Very Low Very High  
      I could describe the process for case closure when noncooperation is established in non-assistance cases.  Very Low Very High  



  1. Please review the following list of knowledge and skills statements. Rate your level of knowledge and/or skill in each area after completing this course.

            1 2 3 4 5      
      I can explain the importance of Privacy Protection to the protected individual. Very Low Very High  
      I can update Privacy Protection information in CWW. Very Low Very High  
      I can accurately document Privacy Protection in KIDS. Very Low Very High  
      I can describe Good Cause reasons as stated in the Child Support Policy Manual.  Very Low Very High  
      I can explain the process for a participant to claim good cause.  Very Low Very High  
      I can identify when child support services cannot be provided due to a Good Cause Claim.  Very Low Very High  
      I can identify the conditions resulting in noncooperation. Very Low Very High  
      I can discuss reasons for noncooperation with a participant and participant options to clear sanctions. Very Low Very High  
      I can document both noncooperation and compliance in KIDS.  Very Low Very High  
      I can describe the process for case closure when noncooperation is established in non-assistance cases.  Very Low Very High  


  1. Course Structure and Content

    The additional readings (e.g., Fact Sheets, Policy Manuals) aided in my learning.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree



  1. The printable course materials (e.g., desk aids, summary, workbooks, Participant Guides) are relevant and of value.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. I will be able to immediately use and apply the strategies, best practices, and other ideas in my job.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Course Delivery

    The methods of learning (reading, interaction, videos, etc.) changed frequently enough to keep me engaged (i.e., I was not bored or tempted to do other work while completing this course).
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree



  1. The activities, exercises, and examples are realistic and true-to-life.
     
      1 2 3 4 5  
    Strongly Disagree  Strongly Agree


  1. Overall Experience

    Excluding interruptions, how long did it take you to complete this course?
    30 minutes
    1 hour
    1.5 hours
    2 hours
    2.5 hours
    3 hours
    Longer



  1. What part of this course did you find the most useful and interesting?


  1. What aspects of this course detracted from your learning?


  1. Was this course easy to use (e.g., navigation, instructions, technical aspects)?
    Yes
    No


  1. If No, why?


  1. What would you do to improve this course?
    No improvements needed
    Reduce the content covered
    Increase the content covered
    Slow down the pace
    Speed up the pace
    Other


  1. If other, please specify.


  1. Additional Comments.





Child Support Partner Training Team