NE Targeted Training Survey

There have been several suggestions for post audit targeted training. There are a variety of tools available, but delivering the training poses several questions.
Name: 


  1. Would you like targeted training for poor performing colleagues (quarterly audit scores)?
    Yes
    No


  1. If the answer to the previous question was "yes", mark the threshold for which targeted training would be appropriate.
    quarterly audit score below 90
    quarterly audit score below 85
    quarterly audit score below 80
    quarterly audit score below 75


  1. Recognizing live, in person training is typically the preferred method to aid behavior change and performance improvement, it isn't always cost effective and/or feasible. Targeted training can be provided in a number of other ways. Rank the methods listed below in order of most preferred to least preferred, but still acceptable. (1-4; 1-Most Preferred to 4-Least Preferred)

          1 2 3 4    
      One-on-One Desk Session   
      Self Paced Module   
      Live WebEx Training   
      Job Aid   


  1. When utilizing self paced modules and job aid training, would you prefer Team Leaders communicate with examiners?
    Yes
    No


  1. If the preference is that someone other than the Team Leaders communicate with examiners to request the training be completed, explain how you'd like to see it delivered.


  1. Please provide any suggestions with regard to delivering post audit targeted training. If there is insufficient space, feel free to send an email to Bobbijo.Werren@sedgwick.com





SU College of Casualty
SU College of Casualty
Memphis, TN