PMO Customer Satisfaction Survey

Please evaluate your experience with the PMO by answering the following questions. Thank you for your participation!
Name: 


  1. On what project did you engage the PMO?


  1. Please rate the PMO’s quality of service
     
      1 2 3 4 5 6 7 8 9 10  
    Very Poor  Excellent


  1. How satisfied are you with the knowledge, skills, ability, and experience of the PMO staff?
     
      1 2 3 4 5 6 7 8 9 10  
    Completely Dissatisfied  Completely Satisfied


  1. How satisfied are you with the effectiveness of the working relationships you have with PMO staff?
     
      1 2 3 4 5 6 7 8 9 10  
    Completely Dissatisfied  Completely Satisfied


  1. How would you rate the communication provided by the PMO during your project?
     
      1 2 3 4 5 6 7 8 9 10  
    Very Poor  Excellent


  1. How satisfied are you with the PMO’s ability to meet schedules?
     
      1 2 3 4 5 6 7 8 9 10  
    Completely Dissatisfied  Completely Satisfied


  1. How satisfied are you with the PMO’s ability to appropriately assist you in developing the strategic technical direction for your project?
     
      1 2 3 4 5 6 7 8 9 10  
    Completely Dissatisfied  Completely Satisfied


  1. I would rate my experience with the PMO as
     
      1 2 3 4 5 6 7 8 9 10  
    Very Poor  Excellent


  1. Based on your recently completed project, would you recommend the PMO to others?
    Yes
    No


  1. What could the PMO do differently to be more effective on your next project?


  1. Please feel free to add any additional comments about your experience with the PMO.