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Workforce Absence Recruitment Assessment Feedback
For each response answer yes or no and add a comment to support your response.
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- Do you feel the Contact Center Virtual Screening was a good tool to measure the following? Please provide rationale for your response.
• Service Orientation
• Tactful Problem Solving
• Navigation
• Data Entry Speed
• Data Entry Accuracy
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- Do you believe the criteria being measured with the Contact Center Virtual Screening directly relates to the following roles and will be a valuable tool in the selection process? Provide answer and rational for each response:
- Disability Positions
-LOA Positions
-Call Center Positions
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- Do you feel the Written Assessment was a good tool to measure the following? Please provide rationale to your response.
• Message
• Grammar/Mechanics
• Organization
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- Do you believe the criteria being measured with the Written Assessment directly relates to the following roles and will be a valuable tool in the selection process? Provide answer and rational for each response:
- Disability Positions
-LOA Positions
-Call Center Positions
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- Do you feel the assessments were easy to use/access?
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- Please provide your feedback, thoughts and suggestions.
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