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TL Sean Tengco Survey - Feb 2019
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- Sean provides feedback in a positive and friendly tone.*
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- He is able to answer my inquiry in a timely manner.*
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- He provides help in a professional manner.*
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- Sean respects my opinion.*
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- He encourages me to express my point of view.*
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- He is very knowledgeable with the product that he supports.*
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- I feel comfortable asking my questions to him.*
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- Sean guides me to understanding the specific actions I need to take to resolve the customer's concern.*
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- He remains calm and professional under pressure.*
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- Sean acknowledges his mistakes whenever he makes one.*
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- Please provide comments on what Sean should keep doing.*
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- Please provide feedback on how he can improve his performance.*
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