Empathy Survey - Leadership

Please provide a rating for the supervisor of your team or the Analyst if you are over the QA team
Scoring: (1 Low - 5 High)
Name: 


A red asterisk (*) indicates required questions.

  1. On a scale of 1-5, how empathetic is your supervisor/analyst with their agents?*
    1 2 3 4 5


  1. On a scale of 1-5, how well does your Supervisor/Analyst coach agents to increase performance?*
    1 2 3 4 5


  1. On a scale of 1-5, how clearly does your Supervisor/Analyst set performance goals with the agents?*
    1 2 3 4 5   N/A
     


  1. On a scale of 1-5, how well does your Supervisor/Analyst motivate agents to meet performance goals?*
    1 2 3 4 5





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