SNHT_FAQs

Based on each scenario displayed below, write down how you would explain it to the customer.

Note: Write your answer as if you were actually speaking to a customer.
Name: 


  1. Do I have to pay a Deposit?


  1. Is there a fee if I cancel my contract?


  1. If I use about 800 kwh per month, how much will I end up paying?


  1. How does the Minimum Usage Fee work?


  1. So, at the end how much I have to pay for Kwh?


  1. What is the difference between energy price and average price?


  1. If I use more than 1,000 kwh how much I have to pay?


  1. Do these rates include taxes?


  1. If my service is disconnected, do I have to pay an extra fee to get my service back on?


  1. How many days do I have to terminate this Agreement without any penalty?





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