Floor Support Survey - Closing

Using a scale of 1-10 with 10 being the highest, please rate the following SMEs based on your interaction with them.


  1. Rafael Bocalbos

            1 2 3 4 5 6 7 8 9 10      
      The FS was accommodating while he/she entertained my inquiry. 1 10  
      The FS was able to provide clear instructions on how my issue can be resolved. 1 10  
      The FS took time to help me with my concern despite other agents needing his/her assistance. 1 10  
      The FS was able to clearly facilitate the up-training conducted if applicable. 1 10  
      The FS was knowledgeable of my issue and quickly arrived at a solution. 1 10  
      The FS followed up with me regarding my concern since it had to be escalated initially. 1 10  





Walmart Manila Team