30 Day Mark Questionarie
Name: 


A red asterisk (*) indicates required questions.

  1. What program you are on:*


  1. Who is your supervisor:*


  1. Who was your trainer:*


  1. Rate your overall experience at ARCSmart on a scale of 1 to 5*
     
      1 2 3 4 5  
    Horrible  Amazing


  1. What processes can we fix or improve as ARCSmart?*


  1. What processes can we fix or improve on your dedicated program?*


  1. How often are you coached?*


  1. Do you like the coaching style of your supervisor?*
    Yes
    No


  1. Does anything cause you to be frustrated at work?*


  1. Is there anything you want clarification on?*


  1. What inspires you to succeed every day?*


  1. What is the most meaningful part of your job?*


  1. How do you like being rewarded?*


  1. Do you like the ducks?*


  1. Do you like our email recognitions? *
    Yes
    No


  1. Do you have any other ways you would like to be recognized?*


  1. What holds you back from accomplishing daily tasks?*


  1. What recommendations do you have for us or your supervisor?*


  1. What motivates you?*


  1. Do you understand the importance of your role? Please explain.*


  1. Do you understand the importance of your attendance and adherence? Please explain.*


  1. Do you understand how your attendance effects your pay? Please explain. *


  1. Rate your training*
     
      1 2 3 4 5 6 7 8 9 10  
    Incomplete  Amazing


  1. How can we improve training?*


  1. What areas do you feel you were not prepared for when you started taking calls*


  1. Do you feel your supervisor provides you quality coaching sessions that help you improve?*
    Yes
    No


  1. What else can your supervisor do to help you succeed?*


  1. What else can you do, or we can help you do to receive 10’s on all your CSAT scores?*


  1. Would you recommend ARCSmart as an employer opportunity to your friends?*


  1. How can we improve your experience during your stay with us?*