| A | B |
| retail | selling things directly to consumers |
| policy | a plan or procedure |
| warranty | a guarantee by a seller |
| portfolio | a collection of documents |
| resume | a description of one's qualifications |
| goal | an objective in one's life |
| barrier | to hold back |
| receipt | proof of payment |
| groomed | to make attractive |
| cooperate | to work together |
| observe | to notice or watch carefully |
| consumer | someone who buys or uses services |
| strategy | plans and skills used to gain success |
| revise | to change your opinions or plans |
| motivation | the reason why you want to do something |
| associate | someone who you work with or do business with |
| improvement | to make better |
| return | to bring back |