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Java Games: Flashcards, matching, concentration, and word search. |
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Types of Complaints - Ruth Belay
Identify each type of complaint.
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| Mechanical Complaint | problems with temperature control, lighting, electricity, door keys, etc |
| Attitudinal Complaint | guests who feel rude or tactless lodging employees have insulted them |
| Guest Service-Related Complaints | concern with long waiting times, a lack of help with luggage, untidy rooms, ignored requests, etc |
| Unusual Complaints | lack of a swimming pool or transportation, early lounge or restaurant closing times, bad weather, etc |
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Nevada Virtual Academy |
| Las Vegas, NV |
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