 |
Java Games: Flashcards, matching, concentration, and word search. |
 |
|
Types of Complaints
Identify each type of complaint.
|
| A | B |
|---|
| Mechanical Complaint | problems with temperature control, lighting, electricity, door keys, etc |
| Attitudinal Complaint | guests who feel rude or tactless lodging employees have insulted them |
| Guest Service-Related Complaints | concern with long waiting times, a lack of help with luggage, untidy rooms, ignored requests, etc |
| Unusual Complaints | lack of a swimming pool or transportation, early lounge or restaurant closing times, bad weather, etc |
|
|
|
|
|
Nevada Virtual Academy |
| Las Vegas, NV |
|
|
|
|
|
| |
