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Java Games: Flashcards, matching, concentration, and word search. |
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5.2 The Guest Cycle- Izeah Guiao, Michael Medeiros, Stirling Ahlbrandt, Kenneth Wong
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A | B |
Traditionally divided flow of business | Guest cycle |
Choosing which hotel to stay in | pre arrival |
When the guest sees the hotel sign and parking lot | arrival |
When the guest arrives at the guestroom | Occupancy |
When the guest is getting ready to leave | Departure |
Guset history file | Made from expired registration records |
Reservationist must | Present a positive,strong image fo he lodging property |
How should guests be greeted | In a friendly/Effecient manner |
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Nevada Virtual Academy |
Las Vegas, NV |
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