| A | B |
|---|
| Reservationists | tell them about property safety services |
| Bell Attendants | secure luggage, use security devices, practice good key control, keep room numbers and others personal information private |
| Front Desk employees | practice good key control and keep their room numbers private |
| PBX operators | guard their room numbers from callers and oversees emergency efforts |
| Concierges | hep them meet special security needs |
| Accessible | A room designed for guests with disablilites |
| Adjacent | Rooms next to each other with no connecting door |
| Adjoining/Connecting | Rooms next to each other, connected by a door |
| Balcony | A room with a glass door behind the curtains, opening to a balcony |
| Business Class | A room for business travelers that may include amenities such as a computer modem, immediate priority fax service, and daily newspaper |
| Double | A room with two double beds |
| King | A room with one king-size bed |
| Suite | A sitting area connected to one or more bedrooms. When booking suites, front office employees note the number of bedrooms needed. |
| Smoking/Nonsmoking | Guestrooms designated for guests who smoke and for guests who not smoke |
