| A | B |
| AutoText | A category of building block displayed in the AutoText gallery |
| Active listening | Paying attention to a message, hearing it, and interpreting it correctly |
| Agenda | A list or schedule of activities or topics to be accomplished or discussed. |
| Balloon | An area in which comment text or revisions are displayed |
| Bias | An opinion that is based on something that you think you know, not on the truth |
| Building Block | lets you insert reusable pieces of content such as headers, footers, or tables |
| Comment | A note attached to a document for reference |
| Comment mark | Color-coded brackets that mark the location of a comment in a document |
| Communication | The exchange of information between a sender and a receiver |
| Conflict | A disagreement between two or more people who have different ideas |
| Diversity | People of many cultures, backgrounds, and abilities living and working together. |
| Employment package | Compensation offered to employees by an employer, usually including salary, insurance, and other benefits. |
| Field | A placeholder used to insert information that changes, such as the date |
| Field code | A code that represents the data that Word will display in a document. |
| Field value | The data displayed in a field. |
| Inline | Within the document text |
| Markup area | A 3” wide strip along the right side of a document where comment and other revision balloons display |
| Nonverbal communication | The exchange of information without using words |
| Prejudice | A negative bias |
| Problem | Something that blocks you from achieving a goal |
| Project | An activity with a starting date and an ending date designed to produce a product, service, or specific result |
| Project management | Using resources such as time, money, and people to plan, organize and complete a project. |
| Project manager | The person responsible for overseeing the project |
| Reviewing pane | A window where revisions and comments can be entered and displayed |
| Theme | As set of coordinated colors, fonts, and effects that can be applied to Office 2010 documents |
| Translate | To change text from one language into another |
| User name | A name assigned to someone who uses a computer system or program |
| Verbal communication | The exchange of information by speaking or writing |
| Wild card character | A typed character such as an asterisk (*) that represents one or more other characters in a string of text |
| Ink annotations | Comments, notes, and other marks added to a document using a tablet or PC or other type of pen device |
| Revision marks | Formatting applied to text in a document to identify where insertions, deletions, and formatting changes have been made |
| Independent scrolling | The ability to scroll a window without affecting the display in other open windows |
| Synchronous scrolling | A feature that links the scroll bars in two windows so that when you scroll in one window the other window scrolls as well |